FAQ
Log in
I forgot my password. What now?
- Go to “Reset password”.
- Enter your email address.
- Click on: Send reset link.
- Follow the instructions in the email.
- Set a new password.
I can't log in. What could be the reason?
Please check the following first:
- Is the email address you entered correct (no typos)?
- Is Caps Lock disabled?
- Are you using the correct password?
- Has your account already been activated?
If the problem persists, please use the “Reset password” function.
I did not receive the password reset link.
Please check:
- your spam or junk folder
- whether the correct email address was used
- whether your mailbox is full
If you do not receive an email after a few minutes, request the link again or contact our support team: help@anaesthesieskills.com.
The password reset link does not work.
Possible causes:
- The link has expired (valid for a limited time for security reasons).
- The link has already been used.
- The link was copied incorrectly.
Solution: Please request a new password reset link and use it directly from the email: “Reset password”
The problem persists. What can I do?
Please contact our support team at help@anaesthesieskills.com and provide the following information:
- Email address used
- Screenshot of the error message (if available)
We will help you as quickly as possible.
Events
I have questions regarding the events.
Please fill out this form. We usually respond to your inquiry within one business day.
To contact us, please log in to your user account.